Tuesday, December 9, 2008

Journal # 15:Analyzing Arguments.

http://www.chattanoogan.com/articles/article_140288.asp

E.A. Genter (posted December 5, 2008)

Thesis of this article is that I would like for the CEO or the powers that be to please give a good reason why the Water Company will not give good customer service the same as the phone companies and the Electric Power Board?.

Also, I can find in the article policy of claim, and the argument appealing is pathos (to emotion).
"The phone company and the electric company very willingly changed my due date, but the water company refuses to do so. They also charge a late charge if not paid on time." These sentences are evidencce that author uses to reach his conclusion. Author want to say people about this situation.

Jamie & Candy

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